Refund policy

No Return & No Refund Policy

Effective Date: Oct 2025
Store Name: US Mart UAE

Thank you for shopping with us. Please read our policy carefully before making a purchase.

All Sales Are Final

At US Mart UAE, all sales are final. We do not accept returns, exchanges, or offer refunds for any products purchased through our website.

By completing a purchase, you agree to this no return and no refund policy.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 24 hours of delivery at:

Email: mahar15300@gmail.com
Order Number: [required in message]

You may be required to provide photos & videos of the damaged or defective item and packaging. We will review each case individually and determine if a replacement is appropriate.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Chargebacks & Disputes

By placing an order with us, you agree to contact us first to resolve any issues before filing a chargeback or dispute.